Outage in Stonly

Stonly guides and Knowledge Bases unavailable

Resolved Major
October 28, 2025 - Started 2 months ago - Lasted 8 minutes
Official incident page

Incident Report

We've identified an issue affecting ability to display stonly guide and knowledgebases and we're working on a fix, which should be deployed in the next 15 minutes.
Components affected
Stonly Editor Stonly customers KB

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/28/2025 12:26PM

Our metrics are back to normal and monitoring confirms that the issue is fully resolved now.

MONITORING 2 months ago - at 10/28/2025 12:20PM

A fix was implemented and things should be back to normal.

IDENTIFIED 2 months ago - at 10/28/2025 12:18PM

We've identified an issue affecting ability to display stonly guide and knowledgebases and we're working on a fix, which should be deployed in the next 15 minutes.

Latest Stonly outages

Guide updates not reflected in AI Bot answers - 29 days ago
Increased error rate for embedded guides - 2 months ago
General database performance degradation - 2 months ago
Service Issue - 4 months ago
Images unavaliable globally - 4 months ago

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