Outage in Stonly
Increased error rate for embedded guides
Resolved MajorIncident Report
We are experiencing an increased rate of errors connected to the loading on embedded guides. We are actively investigating the situation.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/05/2025 02:24PM
This incident has been fully resolved.
MONITORING
3 days ago - at 11/05/2025 01:02PM
Once the fix was effectively deployed, we observed a decrease in the error rate. This issue is now moved to the monitoring state.
IDENTIFIED
3 days ago - at 11/05/2025 12:26PM
We know what the issue is, we are implementing a temporary fix, ETA around 10 minutes
INVESTIGATING
3 days ago - at 11/05/2025 11:52AM
We are experiencing an increased rate of errors connected to the loading on embedded guides. We are actively investigating the situation.
Latest Stonly outages
General database performance degradation - 4 days ago
Stonly guides and Knowledge Bases unavailable - 11 days ago
Service Issue - about 2 months ago
Images unavaliable globally - about 2 months ago
Service Issue - 3 months ago
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