Outage in Strata Cloud Manager by Palo Alto
Prisma Access - Intermittent connectivity degradation in Europe
Resolved MinorIncident Report
We have identified the root cause of the issue and we will provide another update by 15:00:00 PM UTC with further details.
Customer Impact
Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access.
Workaround
No at this moment.
Components affected
Strata Cloud Manager by Palo Alto Spain Central Strata Cloud Manager by Palo Alto Portugal Strata Cloud Manager by Palo Alto France North Strata Cloud Manager by Palo Alto France South Strata Cloud Manager by Palo Alto Spain EastLatest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/28/2025 03:59PM
This incident has been resolved.
IDENTIFIED
12 months ago - at 04/28/2025 12:29PM
We have identified the root cause of the issue and we will provide another update by 15:00:00 PM UTC with further details.
Customer Impact
Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access.
Workaround
No at this moment.
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