Service degradation impacting multiple PA services

This incident has been resolved.

Update: Multiple Service Degradations - RESOLVED, Monitoring in Progress

Previous Description: We previously reported multiple service degradations across various Prisma Access services with potential data plane impact.

Current Status: The identified issues affecting multiple Prisma Access services have been addressed. We are now closely monitoring the health and stability of all affected services to ensure full restoration and consistent performance.

Impact: Users should observe restored service functionality and improved performance. We are monitoring for any lingering effects.

Next Update: We will provide a final update upon confirmation of full stability

Description: We are currently experiencing multiple service degradations across various Prisma Access services due to control plane issues within one of our cloud providers.

Impact: Users may experience degraded performance or intermittent connectivity. There is a potential impact to data plane traffic.

Current Status: Our engineering teams are actively investigating the root cause and working to restore full service functionality.

Next Update: We will provide an update by June 12th, 9:00 PM UTC. We apologize for the inconvenience.