Outage in Strata Cloud Manager by Palo Alto

SDWAN Metrics and Stats for multiple regions are impacted

Resolved Major

June 12, 2025 - Started 10 months ago - Lasted about 11 hours
Official incident page

Incident Report

Palo Alto Networks Cloud Operations is investigating issues accessing Application Statistics and Flow Data in multiple regions for SDWAN. As progress is made toward resolution this page will be updated. This outage is caused due to disruption due to GCP outage: https://status.cloud.google.com/index.html Timeline: 12-06::11-00: Initial Errors noticed in the portal UI Estimated Time to Resolution : https://status.cloud.google.com/index.html

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/13/2025 05:59AM

This incident has been resolved.

MONITORING 10 months ago - at 06/12/2025 10:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 06/12/2025 07:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 06/12/2025 07:19PM

Palo Alto Networks Cloud Operations is investigating issues accessing Application Statistics and Flow Data in multiple regions for SDWAN. As progress is made toward resolution this page will be updated. This outage is caused due to disruption due to GCP outage: https://status.cloud.google.com/index.html

Timeline:

12-06::11-00: Initial Errors noticed in the portal UI
Estimated Time to Resolution : https://status.cloud.google.com/index.html

Latest Strata Cloud Manager by Palo Alto outages

Strata Cloud Manager : Command Center, Activity Insights, and Log Viewer Impaired - US Prod - 20 days ago

Cloud Identity Engine : Palo Alto Networks Prisma Access Browser(PAB)/CIE Issue - 20 days ago

Prisma SDWAN : Prisma SD-WAN EMEA1 (Sugarloaf) Outage - 22 days ago

Strata Cloud Manager : MSP Page down - 23 days ago

Prisma Access : AWS Bahrain Deployments - 24 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook