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Outage in Strata Cloud Manager by Palo Alto

Prisma Access Scheduled Maintenance

Resolved Minor
August 07, 2025 - Started 8 months ago - Lasted 14 days
Official incident page

Incident Report

The Prisma Access team will be performing a scheduled maintenance on the infrastructure on Sunday, August 10th, from 3:00 PM to 7:00 PM UTC. There will not be any impact on the customer's network infrastructure. Commits and new onboarding may be impacted during this time. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/21/2025 08:34PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 08/07/2025 05:40PM

The Prisma Access team will be performing a scheduled maintenance on the infrastructure on Sunday, August 10th, from 3:00 PM to 7:00 PM UTC. There will not be any impact on the customer's network infrastructure. Commits and new onboarding may be impacted during this time. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.

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