Outage in Strata Cloud Manager by Palo Alto
Impact to Prisma Access Management plane on Fedramp Moderate
Resolved MajorIncident Report
Prisma Access team is experiencing an issue with new onboarding in some regions in the Fedramp Moderate environment. There is no impact to the customer's network infrastructure and the data plane traffic. Commits and new onboarding may be impacted. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/09/2025 07:27PM
This incident has been resolved
INVESTIGATING
7 months ago - at 09/09/2025 07:13PM
Prisma Access team is experiencing an issue with new onboarding in some regions in the Fedramp Moderate environment. There is no impact to the customer's network infrastructure and the data plane traffic. Commits and new onboarding may be impacted. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.
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