Outage in SugarSync

Network maintenance - Rebooting Network Switch

Resolved Maintenance
August 29, 2022 - Started about 3 years ago - Lasted 6 minutes
Official incident page

Incident Report

We are currently rebooting a network switch for maintenance. SugarSync service may be degraded for up to 2 hours. Customers experiencing service issues for greater than 2 hours should reach out to support@sugarsync.com
Components affected
SugarSync Desktop app SugarSync website SugarSync iOS and Android apps

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 08/29/2022 02:18PM

We are currently rebooting a network switch for maintenance. SugarSync service may be degraded for up to 2 hours. Customers experiencing service issues for greater than 2 hours should reach out to support@sugarsync.com

Latest SugarSync outages

Some accounts inaccessible - about 3 years ago
Interruption in Service - about 3 years ago
SugarSync systems may be temporarily inaccessible. - about 3 years ago
File uploads stuck in SugarSync desktop application - over 3 years ago
Intermittent issues with payment method updater and account settings - over 3 years ago

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