Outage in Sumo Logic
Problem with Tracing Collection in North America 2 (US2)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic experienced a 2.3-hour incident in the North America 2 (US2) region where Tracing Collection failed, causing trace data to either fail ingestion or be rejected due to service unavailability. A fix was implemented and monitored before full resolution was confirmed, restoring normal operation.
We are currently investigating reports of problems with Tracing Collection. Trace data sent may fail to ingest or be rejected due to service unavailability. We will provide more information soon.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 09/27/2026 03:34AM
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.
MONITORING
20 days ago - at 09/27/2026 01:34AM
We have implemented a fix for the issue affecting Tracing Collection. We are currently monitoring the results.
INVESTIGATING
20 days ago - at 09/27/2026 01:22AM
We are currently investigating reports of problems with Tracing Collection. Trace data sent may fail to ingest or be rejected due to service unavailability. We will provide more information soon.
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