Sumo Logic Outage History

Sumo Logic experienced latency issues with metrics collection processing and display in the North America 1 (US1) region for 36 minutes. The incident affected the ability to process and view metrics data in a timely manner. A fix was implemented and the service was monitored to ensure resolution.

Sumo Logic experienced latency issues with logs collection and metrics collection in the North America 1 (US1) region, causing delays in processing and displaying both log data and metrics data. The incident lasted 8 minutes before a fix was implemented and monitoring began to verify the resolution.

Sumo Logic's CSE Processing Pipeline experienced latency issues that delayed the processing and display of security data, affecting users in Canada. The incident lasted 8 minutes, with the team identifying the root cause and working on a fix. The service disruption was classified as minor impact.

Sumo Logic experienced latency issues with Metrics Searches in the Europe 1 (EU) region, causing delays in processing and displaying metrics data. The incident lasted 28 minutes, during which the team identified the root cause and worked on implementing a fix.

Sumo Logic experienced latency issues in processing and displaying log data in the Europe 1 (EU) region for 52 minutes. The Logs Collection service was affected, causing delays in log data processing and display. A fix was implemented and the service was being monitored for resolution.

Sumo Logic experienced slowness and delays in metrics query execution and data display in the North America 1 (US1) region for 1.7 hours. The team identified the root cause and implemented a fix, then monitored the results to ensure resolution.

Sumo Logic experienced a 1.1-hour incident affecting the CSE Processing Pipeline in the North America 1 (US1) region. Log Security Records took longer than normal to become searchable after processing, causing users to experience missing data in queries and dashboards for recently collected data, along with failed alert dispatching. The incident was resolved after investigation and remediation efforts.

Sumo Logic experienced a 5.8-hour incident affecting Cloud Collection for cloudSyslog Source across all regions, causing latency and delays in retrieving and displaying data from cloud sources. The issue impacted data collection performance globally across North America, Europe, Australia, Japan, Canada, and India regions. The problem was identified and resolved with a fix that restored normal data collection functionality.

Sumo Logic's CSE Processing Pipeline in North America 1 (US1) experienced latency issues that caused delays in processing and displaying security data for 1.4 hours. The company identified the root cause and implemented a fix, then monitored the results to ensure resolution.