Outage in Sumsub

DDos attack

Resolved Minor

May 16, 2026 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Sumsub experienced a DDoS attack that lasted 27.6 hours, prompting the implementation of countermeasures by their security team. The attack activity eventually subsided and services returned to normal operation. The incident was resolved with continued monitoring to ensure platform stability.

Our service is currently being targeted by a DDoS attack. Our Team is implementing counter measures at the moment. We will keep you posted.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 05/17/2026 06:51PM

The incident has been resolved, and all services are operating normally.

Our teams will continue monitoring the platform to ensure ongoing stability. We appreciate your patience and understanding throughout the incident.

MONITORING 1 day ago - at 05/17/2026 06:46PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 05/17/2026 06:09AM

The DDoS attack activity has subsided, and our services are currently operating normally.

Our teams continue to closely monitor the platform to ensure ongoing stability and respond quickly to any further abnormalities.

IDENTIFIED 3 days ago - at 05/16/2026 03:30PM

Our service is currently being targeted by a DDoS attack.

Our Team is implementing counter measures at the moment.

We will keep you posted.

Latest Sumsub outages

DDos attack - 1 day ago

DDos attack - 3 days ago

Support integration for Slack - 15 days ago

AWS UAE Region Infrastructure Degradation - 3 months ago

Dashboard UI issue affecting Transaction Monitoring, Travel Rule, and AML cases - 6 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook