Outage in Sumsub
Public documentation unavailable
Resolved MinorIncident Report
Summary AI Generated
Sumsub's public documentation site was unavailable for 15.8 hours due to an external documentation platform outage. The core Sumsub product functionality and business operations remained unaffected during this incident. The issue was resolved without requiring internal fixes since it originated from the third-party documentation platform.
We are currently investigating an issue where our public documentation site is not loading.
The issue appears to be related to an external documentation platform outage. There is no impact on Sumsub product functionality or business operations.
Our team is monitoring the situation and will provide an update once more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/28/2026 07:21AM
This incident has been resolved.
INVESTIGATING
14 days ago - at 05/27/2026 03:33PM
We are currently investigating an issue where our public documentation site is not loading.
The issue appears to be related to an external documentation platform outage. There is no impact on Sumsub product functionality or business operations.
Our team is monitoring the situation and will provide an update once more information is available.
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