Outage in SumUp

Issues with Payments

Resolved Minor
June 24, 2022 - Started over 3 years ago - Lasted 42 minutes
Official incident page

Incident Report

We are investigating elevated error rates with payments. We’re on the case and will provide another update once we have more details to share. We’re sorry for the inconvenience.
Components affected
SumUp Payments
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/24/2022 06:50PM

We're continuing to see signs of improvement and are monitoring the situation.

MONITORING over 3 years ago - at 06/24/2022 06:34PM

We are seeing improvements and most payments should be going through normally again. We'll be back with another update as soon as we have more information.

INVESTIGATING over 3 years ago - at 06/24/2022 06:29PM

We're still investigating the elevated error rates. We do apologize for any disruption.

INVESTIGATING over 3 years ago - at 06/24/2022 06:10PM

We are investigating elevated error rates with payments. We’re on the case and will provide another update once we have more details to share. We’re sorry for the inconvenience.

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