Outage in SumUp

Issues with Payments

Resolved Minor
June 25, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of degraded performance for our Payments.
Components affected
SumUp Payments
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/25/2022 02:06PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 06/25/2022 01:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 06/25/2022 01:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 06/25/2022 01:47PM

We are investigating the issue. We'll share another update in 10 minutes.

INVESTIGATING over 3 years ago - at 06/25/2022 01:35PM

We're still investigating the issue. Next update in 10 minutes.

INVESTIGATING over 3 years ago - at 06/25/2022 01:23PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 06/25/2022 01:20PM

We are investigating reports of degraded performance for our Payments.

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