Outage in SumUp

Issues with Logins

Resolved Minor
August 25, 2022 - Started about 3 years ago - Lasted 8 minutes
Official incident page

Incident Report

Some users may be experiencing issues logging into their accounts. We’re currently investigating the issue and will provide a status update once we have more information.
Components affected
SumUp Logins
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 08/25/2022 04:12PM

We've identified the issue and applied a fix. We're seeing improvements with most services that were affected.

INVESTIGATING about 3 years ago - at 08/25/2022 04:05PM

Some users may be experiencing issues logging into their accounts. We’re currently investigating the issue and will provide a status update once we have more information.

Latest SumUp outages

Payment through PIX QR code is not working - about 10 hours ago
Website pages returning 404s errors - 1 day ago
Online Store and Sales History & Receipts are having problems - 5 days ago
FPS transfers are being rejected or delayed - 10 days ago
In Italy, Customers using cards from POSTEPAY S.P.A. and INTESA SANPAOLO S.P.A. are experiencing failed transactions - 10 days ago

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