Outage in SumUp

Issue sending password reset Emails

Resolved Minor
December 16, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently having issues sending password reset Emails. We have identified the issue and are working on a fix.
Components affected
SumUp Logins
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/16/2022 07:29PM

We experienced delays with sending emails due to an issue with one of our email servers. This issue has now been resolved and any emails requested during this period are starting to be delivered again.

IDENTIFIED almost 3 years ago - at 12/16/2022 06:36PM

We are currently having issues sending password reset Emails. We have identified the issue and are working on a fix.

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