Outage in SumUp
Some users may experience errors when logging in
Resolved MinorIncident Report
We are seeing an increased rate of failed login attempts and are investigating the issue.
Components affected
SumUp LoginsLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 01/09/2023 04:24PM
Login rates have returned to normal. We are aware that some users may need to log out and log back in. Thank you for your patience.
MONITORING
almost 3 years ago - at 01/09/2023 03:14PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 01/09/2023 02:18PM
We are continuing to work on a fix for this issue.
In the meantime, merchants can resolve the issue by logging out and back into the SumUp app or dashboard when they experience any issue accessing certain features of the application or the dashboard.
IDENTIFIED
almost 3 years ago - at 01/09/2023 02:17PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 3 years ago - at 01/09/2023 02:08PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 3 years ago - at 01/09/2023 01:09PM
We are seeing an increased rate of failed login attempts and are investigating the issue.
Latest SumUp outages
Payment through PIX QR code is not working - about 18 hours ago
Website pages returning 404s errors - 2 days ago
FPS transfers are being rejected or delayed - 10 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
