Outage in SumUp

Issue processing transactions

Resolved Major
March 30, 2023 - Started over 2 years ago - Lasted 7 minutes
Official incident page

Incident Report

We are currently investigating an issue that impacts the processing of transactions.
Components affected
SumUp Payments
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/30/2023 07:42AM

The incident has been resolved and payment transactions are being processed successfully.

MONITORING over 2 years ago - at 03/30/2023 07:39AM

A fix has been implemented and the team is currently monitoring the situation. The number of failed transactions has been reduced dramatically.

INVESTIGATING over 2 years ago - at 03/30/2023 07:35AM

We are currently investigating an issue that impacts the processing of transactions.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook