Outage in SumUp

We have some issues with processing Brazil transactions

Resolved Minor
June 21, 2023 - Started almost 2 years ago - Lasted 38 minutes
Official incident page

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Components affected
SumUp Payments
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/21/2023 08:42PM

Transactions in Brazil are back to normal.

INVESTIGATING almost 2 years ago - at 06/21/2023 08:13PM

Currently Mastercard transactions in Brazil are not being processed. We keep investigating the issue.

INVESTIGATING almost 2 years ago - at 06/21/2023 08:07PM

We've spotted that something has gone wrong with processing Brazil transactions due to issues with an acquirer. We're currently investigating the issue, and will provide an update soon.

INVESTIGATING almost 2 years ago - at 06/21/2023 08:04PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

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