Outage in SumUp
Gift card management not available in our apps
Resolved Minor
October 02, 2024 - Started about 1 year ago
- Lasted 43 minutes
Incident Report
An issue has been identified, we’re looking into it
There’s currently an issue with some our gift cards. Merchants can’t manage the gift card settings or redeem them. Customers can use them during checkout.
Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com/.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 year ago - at 10/02/2024 01:36PM
Issue identified, working on a fix right now
Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.
INVESTIGATING
about 1 year ago - at 10/02/2024 01:06PM
An issue has been identified, we’re looking into it
There’s currently an issue with some our gift cards. Merchants can’t manage the gift card settings or redeem them. Customers can use them during checkout.
Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com/.
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