Outage in Supabase

Increased error rates for traffic from several regions

Resolved Minor
October 12, 2022 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We're observing increased error rates for traffic from Central America, Brazil, Morocco, and are currently investigating.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/13/2022 09:12PM

We have rolled out a workaround to projects in affected regions, and are further monitoring the situation.

IDENTIFIED about 2 years ago - at 10/13/2022 01:24PM

We've identified a workaround for the underlying issue with our cloud provider, and are going to be rolling it out to all projects progressively.

INVESTIGATING about 2 years ago - at 10/13/2022 11:34AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/13/2022 11:02AM

We're now observing increased error rates across additional regions in Asia, North America, and southern Africa, and are working with our providers to rectify this issue.

IDENTIFIED about 2 years ago - at 10/13/2022 05:25AM

Our CDN provider has isolated the issue as affecting traffic coming in via their Sao Paulo data center. We're continuing to work with them to resolve this.

INVESTIGATING about 2 years ago - at 10/12/2022 11:59PM

We've isolated the issue to our CDN provider and are working with them to debug further.

INVESTIGATING about 2 years ago - at 10/12/2022 11:15PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/12/2022 11:15PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/12/2022 11:14PM

We're observing increased error rates for traffic from Central America, Brazil, Morocco, and are currently investigating.

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