Outage in Supabase

Issues creating new projects/restoring paused projects

Resolved Minor
November 22, 2023 - Started about 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Supabase AWS ec2-us-east-1
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/22/2023 08:51AM

This incident has been resolved.

MONITORING about 1 year ago - at 11/22/2023 04:13AM

Project that were affected in the form of failed resumes have been reset to Paused, and can be resumed from the dashboard as needed.

MONITORING about 1 year ago - at 11/22/2023 03:49AM

Our quota has been increased.

We've re-enabled project creation, and will be re-starting any project resume attempts that were blocked by this soon.

Active projects remain unaffected, and while it should work now, we'd still advise against pausing any instances until this issue is completely resolved.

IDENTIFIED about 1 year ago - at 11/22/2023 03:13AM

We have run up against certain resource quotas in the us-east-1 Region and are working with our provider to extend these. We are also evaluating other options to restore project creation and resumption as soon as possible.

Currently active projects remain unaffected. We recommend against pausing any projects at this time.

IDENTIFIED about 1 year ago - at 11/22/2023 02:19AM

We have identified the component preventing paused services from being resumed and preventing new project creation.

Currently active projects are unaffected.

We're looking into possible fixes now.

INVESTIGATING about 1 year ago - at 11/22/2023 02:13AM

We believe the issues are restricted to the us-east-1 region. Project creation/restores have been disabled until we've identified and resolved the issue.

INVESTIGATING about 1 year ago - at 11/22/2023 02:07AM

We are currently investigating this issue.

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