Outage in Suralink

Login Issues - US Region

Resolved Major
January 23, 2025 - Started about 2 months ago - Lasted 36 minutes
Official incident page

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Outage Details

We are investigating an issue that is preventing users from logging into the application in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Components affected
Suralink Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/23/2025 07:23PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 01/23/2025 07:03PM

We are investigating an issue that is preventing users from logging into the application in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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