Outage in Suralink
Login Issues - All Regions
Resolved MajorIncident Report
We are investigating an issue that is preventing users from logging into the application in all regions. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 03/05/2025 07:37PM
This incident has been resolved.
MONITORING
8 months ago - at 03/05/2025 07:04PM
We have implemented a fix for issues logging into the application, and are monitoring to ensure complete resolution.
IDENTIFIED
8 months ago - at 03/05/2025 06:48PM
We have identified the issue that is preventing users from logging in, and our engineers are working on a resolution.
INVESTIGATING
8 months ago - at 03/05/2025 06:29PM
We are investigating an issue that is preventing users from logging into the application in all regions. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Latest Suralink outages
Files cannot be downloaded from multiple requests at once - All Regions - about 2 months ago
Login Issues - All Regions - 5 months ago
Slow Response Time - CA Region - 6 months ago
Slow Response Time and Login Issues - CA Region - 7 months ago
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