Outage in Suralink

Login Issues - All Regions

Resolved Major
March 05, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue that is preventing users from logging into the application in all regions. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/05/2025 07:37PM

This incident has been resolved.

MONITORING 8 months ago - at 03/05/2025 07:04PM

We have implemented a fix for issues logging into the application, and are monitoring to ensure complete resolution.

IDENTIFIED 8 months ago - at 03/05/2025 06:48PM

We have identified the issue that is preventing users from logging in, and our engineers are working on a resolution.

INVESTIGATING 8 months ago - at 03/05/2025 06:29PM

We are investigating an issue that is preventing users from logging into the application in all regions. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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