Outage in Suralink
Suralink system emails are not being delivered to some users
Resolved MinorIncident Report
We have identified an issue with system emails not being delivered to some users, due to service degradation of Microsoft 365. We are monitoring to ensure full resolution. For more information, see https://status.cloud.microsoft/.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 01/23/2026 05:27AM
Microsoft is reporting improvements in mail delivery, and successful delivery of emails from Suralink has also been confirmed. Please refer to https://status.cloud.microsoft/ for further updates on this issue, and reach out to Suralink Support if additional assistance is needed.
IDENTIFIED
3 days ago - at 01/22/2026 09:10PM
We have identified an issue with system emails not being delivered to some users, due to service degradation of Microsoft 365. We are monitoring to ensure full resolution. For more information, see https://status.cloud.microsoft/.
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