Outage in SurveyMonkey
Multiple services like the Analyze and Survey Taking experience down
Resolved Major
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Outage Details
We're currently aware of an issue impacting the survey-taking experience and Analyze page. Users may encounter "We're Sorry" errors. Our team is investigating the issue.
Components affected
SurveyMonkeyLatest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 09/06/2024 05:55PM
All services have recovered and issues are now resolved. The site is loading as expected.
MONITORING
11 months ago - at 09/06/2024 05:29PM
The majority of impacted services are in recovery and we are continuing to monitor them.
IDENTIFIED
11 months ago - at 09/06/2024 04:08PM
We have identified the root cause and are continue to work on a solution.
INVESTIGATING
11 months ago - at 09/06/2024 04:02PM
We're currently aware of an issue impacting the survey-taking experience and Analyze page. Users may encounter "We're Sorry" errors. Our team is investigating the issue.
Latest SurveyMonkey outages
Analyze results not loading / blank - 11 days ago
Multiple errors impacting the service - 15 days ago
Survey preview goes completely blank after answering a question - about 1 month ago
Some users are unable to successfully login or create an account - about 1 month ago
Analyze toolbar not loading for some accounts - about 1 month ago
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