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Outage in SurveyMonkey

New responses delayed or not showing on Analyze page

Resolved Minor
August 18, 2026 - Started 16 days ago - Lasted about 13 hours
Official incident page

Incident Report

Summary AI Generated

New survey responses were delayed or not appearing on SurveyMonkey's Analyze page for some surveys. The issue affected response visibility within SurveyMonkey and lasted approximately 13 hours. The incident was resolved on August 18, 2026.

For some surveys, new responses may not be showing are may be delayed showing on the Analyze page. We are working to resolve this issue.
Components affected
SurveyMonkey

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 08/19/2026 01:17AM

This incident has been resolved.

IDENTIFIED 16 days ago - at 08/18/2026 12:13PM

For some surveys, new responses may not be showing are may be delayed showing on the Analyze page. We are working to resolve this issue.

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