Outage in Swell

Experiencing degraded service

Resolved Minor
December 04, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The Swell platform is investigating an issue with our hosted checkout. Our team is investigating the issue.
Components affected
Swell Hosted Checkout
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/04/2024 03:35PM

This incident has been resolved.

MONITORING 3 months ago - at 12/04/2024 02:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 12/04/2024 02:45PM

Our team is actively working on resolving the issue. We will share further updates as soon as they become available.

IDENTIFIED 3 months ago - at 12/04/2024 02:15PM

Our team is still working on a fix to resolve the issue affecting the hosted checkout on some accounts.

IDENTIFIED 3 months ago - at 12/04/2024 01:43PM

The issue has been identified. Our team is working on a fix to resolve the issue with hosted checkout.

INVESTIGATING 3 months ago - at 12/04/2024 01:08PM

Our team is still investigating the issue with hosted checkout.

INVESTIGATING 3 months ago - at 12/04/2024 12:12PM

The Swell platform is investigating an issue with our hosted checkout. Our team is investigating the issue.

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