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Outage in SwitchBot

AWS Service Outage

Resolved Major
June 13, 2023 - Started almost 3 years ago
Official incident page

Incident Report

AWS service outage has occurred for about 4 hours in the US-EAST-1 region. This outage affected our users globally and crippled all features that rely on internet connection within the SwitchBot app. The incident was resolved as soon as the AWS service has recovered. Our team will be actively monitoring any side effects caused by this outage in the next few days.

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RESOLVED almost 3 years ago - at 06/14/2023 02:57AM

AWS service outage has occurred for about 4 hours in the US-EAST-1 region. This outage affected our users globally and crippled all features that rely on internet connection within the SwitchBot app. The incident was resolved as soon as the AWS service has recovered. Our team will be actively monitoring any side effects caused by this outage in the next few days.

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