Outage in SwitchBot
SwitchBot Login page unable to load in Alexa app, SmartThings app, Line Clova app
Resolved Minor
January 23, 2022 - Started over 4 years ago
Official incident page
Official incident page
Incident Report
Users are unable to link SwitchBot skill or service from Alexa app, SmartThings app, or Line Clova app due to a server configuration error to load the SwitchBot login web page in these apps. Fortunately users who have already linked SwitchBot skill or service are not affected by this issue. For Alexa users, you can log in to SwitchBot app and use account linking. Our tech crew has started to work on the fix and further updates will be given.
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Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 01/27/2022 07:10AM
The problem related to linking SwitchBot service from third-party apps have been fixed. Thank you very much for your understanding. Please contact our support team if you continue to experience errors when trying to link SwitchBot service.
INVESTIGATING
over 4 years ago - at 01/23/2022 02:27PM
Users are unable to link SwitchBot skill or service from Alexa app, SmartThings app, or Line Clova app due to a server configuration error to load the SwitchBot login web page in these apps. Fortunately users who have already linked SwitchBot skill or service are not affected by this issue. For Alexa users, you can log in to SwitchBot app and use account linking. Our tech crew has started to work on the fix and further updates will be given.
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