Outage in Tableau
Tableau Performance Degradation
Resolved Minor
July 13, 2026 - Started 20 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Tableau Cloud experienced a performance degradation lasting approximately 3.6 hours, during which users encountered HTTP 502 bad gateway errors, maintenance pages, request timeouts, and inability to access published content. The incident primarily impacted the Tableau Public site, leaving users completely unable to view content. Engineers implemented changes that restored intermittent site accessibility, though some users may still experience issues with published content and related services while monitoring continues.
There’s a performance degradation impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a performance degradation users can access the Tableau service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Components affected
Tableau PDPUWAATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
20 days ago - at 07/13/2026 11:18AM
We're seeing improved service stability following the changes we've implemented and are continuing to monitor the service. While Tableau public site is accessible, some customers may still experience intermittent issues accessing published content and related services.
We will provide another update in 60 minutes or sooner if new information becomes available.
UPDATE
20 days ago - at 07/13/2026 10:00AM
We continue to investigate the issue impacting the Tableau Public site. We've implemented few changes and are monitoring the service to evaluate their effectiveness. Although the site may load intermittently, published content and related services may remain unavailable.
We will provide another update in 60 minutes or sooner if new information becomes available.
UPDATE
20 days ago - at 07/13/2026 08:52AM
We’re investigating an issue impacting the Tableau Public site where customers may encounter a maintenance page, HTTP 502 errors, or request timeouts when attempting to access the site. The impact is currently limited to Tableau Public site. We’re investigating the cause of the issue and working to restore normal service.
We've confirmed that the incident start time is earlier than initially reported and have updated this Trust post to reflect the correct start time.
We will provide an update in 30 minutes or sooner if new information becomes available.
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