This incident has been resolved.
Dear Valued Merchants and Customers,
We would like to inform you that we are currently experiencing an intermittent latency issue on the app, which is impacting customers’ ability to view the payment plan page, preventing them from completing down payments.
This issue is due to a third-party service, and our technical team is actively coordinating with them to ensure it is resolved at the earliest. We will keep you updated once the service is fully restored.
We sincerely apologise for the inconvenience and appreciate your patience and understanding.
Best regards,
Tamara
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