Outage in Tamara

Service Disruption – Temporary Application Latency

Resolved Major

November 04, 2025 - Started 3 months ago - Lasted less than a minute
Official incident page

Incident Report

Dear Valued Merchants and Customers, We experienced a technical issue from 13:55 to 14:10 (KSA time), which temporarily prevented customers from logging in and performing transactions, including down payments and repayments. We are pleased to inform you that the issue has been fully resolved and all services are now fully operational. We sincerely apologise for any inconvenience caused and appreciate your patience and understanding. Thank you, Tamara

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/04/2025 11:19AM

Dear Valued Merchants and Customers,

We experienced a technical issue from 13:55 to 14:10 (KSA time), which temporarily prevented customers from logging in and performing transactions, including down payments and repayments.

We are pleased to inform you that the issue has been fully resolved and all services are now fully operational.

We sincerely apologise for any inconvenience caused and appreciate your patience and understanding.

Thank you,
Tamara

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