Outage in Tamara

Service Disruption - Tamara Global Outage

Resolved Major

August 21, 2025 - Started 8 months ago - Lasted less than a minute
Official incident page

Incident Report

Dear Valued Merchants and Customers, We would like to let you know that we experienced a global service disruption where our application was down for a brief period of 20 minutes, from 06:00 PM to 06:20 PM (GMT+4). The issue has been resolved, and all services are now fully restored and operating normally. The disruption was caused by a technical issue with our database, which has since been corrected. Our team is actively investigating the root cause to prevent a similar incident from occurring in the future. Thank you for your patience and understanding. We apologize for any impact this may have had on your business. Regards Tamara

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RESOLVED 8 months ago - at 08/21/2025 02:37PM

Dear Valued Merchants and Customers,

We would like to let you know that we experienced a global service disruption where our application was down for a brief period of 20 minutes, from 06:00 PM to 06:20 PM (GMT+4).

The issue has been resolved, and all services are now fully restored and operating normally. The disruption was caused by a technical issue with our database, which has since been corrected. Our team is actively investigating the root cause to prevent a similar incident from occurring in the future.

Thank you for your patience and understanding. We apologize for any impact this may have had on your business.

Regards
Tamara

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