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Dear Valued Merchants and Customers,
We would like to inform you that we experienced a system outage today between 03:49 AM and 04:07 AM (GMT+3), during which all orders were failed. This outage impacted both down payments and repayments.
Our initial investigation suggests that the issue was caused by an external provider. We are actively working with our partner to identify the root cause and prevent recurrence.
We sincerely apologize for the disruption and appreciate your continued patience and understanding.
Thank you,
Tamara Team
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