Delay in Order Reflection on Partner Portal

Dear Valued Customers and Merchants,

The issue causing a delay in order reflections on the Partner Portal has now been resolved. All affected services are back to normal, and new orders are now syncing properly in real time.

We appreciate your patience and understanding while we worked to restore full functionality.

Thank you for your continued support.
— Team Tamara

Dear Valued Customers and Merchants,

We are currently experiencing an issue where orders are successfully recorded in our internal system; however, there is a delay in reflecting them on the Partner Portal.

🔍 Please note that this is a temporary issue, and we are actively working with all relevant technical stakeholders to resolve it as soon as possible.

✅ We kindly request our merchant partners to proceed with handing over the products to customers, as the orders have been securely recorded in our system.

We appreciate your understanding and patience. Further updates will be shared as we make progress.

Thank you,
Team Tamara