Outage in Tavus
LiveKit Service Disruption
Resolved MajorIncident Report
LiveKit is experiencing an uptick in rooms that fail to subscribe to audio/video tracks with conversations disconnecting shortly after. Customers can fall back to the Tavus full pipeline which is unaffected.
Components affected
Tavus Conversational Video InterfaceNeed to monitor Tavus outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/20/2025 05:08AM
This incident has been resolved.
INVESTIGATING
3 months ago - at 11/20/2025 12:50AM
LiveKit is experiencing an uptick in rooms that fail to subscribe to audio/video tracks with conversations disconnecting shortly after. Customers can fall back to the Tavus full pipeline which is unaffected.
Latest Tavus outages
Conversations slow to join - 2 days ago
Conversations are seeing delayed initiation - 22 days ago
Some conversations not initiating due to webRTC issue - 24 days ago
Some conversations not initiating - about 1 month ago
Increased wait times for replica to join conversations - about 1 month ago
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