Outage in TC2000

Problems logging into TC2000 via the Web Platform

Resolved Minor
December 26, 2024 - Started about 1 month ago - Lasted 40 minutes
Official incident page

Need to monitor TC2000 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including TC2000, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating the issue with the TC2000 Web Platform. The Windows desktop version is 100% operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T.
Components affected
TC2000 Software
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/26/2024 03:38PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 12/26/2024 03:16PM

We are currently investigating the issue with the TC2000 Web Platform.

The Windows desktop version is 100% operational and can be installed from https://www.tc2000.com/download.

Brokerage clients who use Parallels can manage orders and positions through either of the following:
The client portal at https://www.tc2000.com/brokerage/accountportal.
Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T.

Latest TC2000 outages

Problem with Dow Jones index data feed - 2 months ago
Web Platform and Customer Service - 3 months ago
Problem with calls to TC2000 customer service - 4 months ago
Problems logging into TC2000 via the Web Platform - 4 months ago
Percent change column on options chains not showing the correct data - 5 months ago

Be the first to know when TC2000 and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3710 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook