Outage in TC2000

Problems logging into TC2000 via the Web Platform

Resolved Minor
September 19, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating the issue with the TC2000 Web Platform. The Windows desktop version is 100% operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T.
Components affected
TC2000 Software
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/19/2024 05:11PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 09/19/2024 01:58PM

We are currently investigating the issue with the TC2000 Web Platform.

The Windows desktop version is 100% operational and can be installed from https://www.tc2000.com/download.

Brokerage clients who use Parallels can manage orders and positions through either of the following:
The client portal at https://www.tc2000.com/brokerage/accountportal.
Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T.

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