Outage in TCP Software

TimeClock Plus Application Outage

Resolved Major
March 28, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
Components affected
TCP Software Prod22.tcplusondemand.com TCP Software Prod16.tcplusondemand.com TCP Software PHR3.tcplusondemand.com TCP Software Prod19.tcplusondemand.com TCP Software Prod18.tcplusondemand.com TCP Software Prod13.tcplusondemand.com TCP Software Prod15.tcplusondemand.com TCP Software Prod21.tcplusondemand.com TCP Software Prod17.tcplusondemand.com TCP Software Prod20.tcplusondemand.com TCP Software Group12.tcplusondemand.com TCP Software Prod09.tcplusondemand.com TCP Software PHR4.tcplusondemand.com TCP Software Prod40.tcplusondemand.com TCP Software Prod36.tcplusondemand.com TCP Software PHR5.tcplusondemand.com TCP Software Prod37.tcplusondemand.com TCP Software Prod35.tcplusondemand.com TCP Software Prod42.tcplusondemand.com TCP Software Prod39.tcplusondemand.com TCP Software Prod27.tcplusondemand.com TCP Software Prod02.tcplusondemand.com TCP Software Prod24.tcplusondemand.com TCP Software PHR2.tcplusondemand.com TCP Software PHR9.tcplusondemand.com TCP Software Prod31.tcplusondemand.com TCP Software Prod33.tcplusondemand.com TCP Software PHR7.tcplusondemand.com TCP Software PHR8.tcplusondemand.com TCP Software PHR1.tcplusondemand.com TCP Software Prod26.tcplusondemand.com TCP Software Group1.tcplusondemand.com TCP Software Prod29.tcplusondemand.com TCP Software Prod30.tcplusondemand.com TCP Software Prod01.tcplusondemand.com TCP Software Prod05.tcplusondemand.com TCP Software Group2.tcplusondemand.com TCP Software Group10.tcplusondemand.com TCP Software Prod04.tcplusondemand.com TCP Software Group3.tcplusondemand.com TCP Software Group4.tcplusondemand.com TCP Software Group10-2.tcplusondemand.com TCP Software Group5.tcplusondemand.com TCP Software Prod07.tcplusondemand.com TCP Software Prod03.tcplusondemand.com TCP Software Prod06.tcplusondemand.com TCP Software Prod11.tcplusondemand.com TCP Software Prod12.tcplusondemand.com TCP Software Prod23.tcplusondemand.com TCP Software Prod25.tcplusondemand.com TCP Software Prod32.tcplusondemand.com TCP Software Prod34.tcplusondemand.com TCP Software PHR6.tcplusondemand.com TCP Software Prod14.tcplusondemand.com TCP Software Prod10.tcplusondemand.com TCP Software Prod08.tcplusondemand.com TCP Software Prod28.tcplusondemand.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2025 05:58PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/28/2025 04:36PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/28/2025 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/28/2025 04:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/28/2025 04:24PM

We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

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