Teaching Strategies Outage History

The Tadpoles platform experienced intermittent request failures for 20 minutes on May 4th, 2026. The issue affected the Tadpoles component of Teaching Strategies services, causing some user requests to fail sporadically. The incident was investigated and resolved within 20 minutes of initial detection.

Users were unable to access SmartSuggestions on the Teaching Strategies platform, affecting the Assess Area component. The issue lasted 1.5 hours before being resolved.

Some users experienced issues accessing the Teach Area due to internal organizational network configurations. The incident affected the Teach Area component and lasted approximately 101 hours. The issue has been resolved as of April 20th.

Users experienced an inability to access the Assess Area within Teaching Strategies for 8 minutes. The service disruption was classified as minor and has been fully resolved.

An issue prevented emails from being sent through Tadpoles and the Engage area of the Teaching Strategies platform for 1.7 hours. The incident affected the Tadpoles and Family Area components. The issue was resolved, with some customers experiencing brief delays as email queues finished processing.