Outage in Technolutions
Degraded performance for databases on OPUS cluster
Resolved Minor
January 19, 2022 - Started over 4 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating degraded performance for databases on the OPUS cluster.
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Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 01/19/2022 07:47PM
No further performance issues have been observed, so we will proceed with resolving this incident. We will continue to monitor these systems and should any performance issues re-occur, we will proceed with additional mitigations we have prepared for an overnight window.
INVESTIGATING
over 4 years ago - at 01/19/2022 04:38PM
Following the initial post, we throttled back some background jobs (rule execution and scheduled jobs) and have observed no further performance issues for the past two hours. We are slowly increasing the throughput of these background jobs to observe the effect on system performance. We do not have an identified root cause at this time and are exploring the possibility of an issue with underlying hardware or infrastructure.
INVESTIGATING
over 4 years ago - at 01/19/2022 02:36PM
We are currently investigating degraded performance for databases on the OPUS cluster.
Latest Technolutions outages
Intermittent availability of certain databases - 6 days ago
Intermittent issue processing certain exports and imports - 5 months ago
Increased latency on ARES cluster - about 1 year ago
Overnight background services delayed - about 2 years ago
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