Outage in Tedee

ISSUE WITH SIGN IN/UP TO APP/PORTAL

Resolved Major
May 05, 2024 - Started over 1 year ago
Official incident page

Incident Report

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account. Workaround: If you are already logged in, please do not log out!

Need to monitor Tedee outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/06/2024 01:53PM

The issue is now solved.

MONITORING over 1 year ago - at 05/06/2024 06:34AM

A fix has been implemented. The issue should now be solved and we are monitoring the situation.

INVESTIGATING over 1 year ago - at 05/05/2024 09:08PM

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account.

Workaround: If you are already logged in, please do not log out!

MONITORING over 1 year ago - at 05/05/2024 08:32PM

A fix has been implemented. The issue should now be solved and we are monitoring the situation.

IDENTIFIED over 1 year ago - at 05/05/2024 05:13PM

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account.

Workaround: If you are already logged in, please do not log out!

Latest Tedee outages

Lock/unlock operations fail over the bridge - 9 months ago
Lock/unlock operations fail over the bridge - 10 months ago
Lock/Unlock operations fail over the bridge - over 1 year ago
iOS app with enabled FaceID/TouchID crashes on start - over 1 year ago
Lock/Unlock operations fail over the bridge - almost 2 years ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook