Outage in Tedee

ISSUE WITH SIGN IN/UP TO APP/PORTAL

Resolved Major

May 05, 2024 - Started almost 2 years ago
Official incident page

Incident Report

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account. Workaround: If you are already logged in, please do not log out!

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/06/2024 01:53PM

The issue is now solved.

MONITORING almost 2 years ago - at 05/06/2024 06:34AM

A fix has been implemented. The issue should now be solved and we are monitoring the situation.

INVESTIGATING almost 2 years ago - at 05/05/2024 09:08PM

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account.

Workaround: If you are already logged in, please do not log out!

MONITORING almost 2 years ago - at 05/05/2024 08:32PM

A fix has been implemented. The issue should now be solved and we are monitoring the situation.

IDENTIFIED almost 2 years ago - at 05/05/2024 05:13PM

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account.

Workaround: If you are already logged in, please do not log out!

Latest Tedee outages

Lock/unlock operations fail over the bridge - about 15 hours ago

Lock/unlock operations fail over the bridge - about 1 year ago

Lock/Unlock operations fail over the bridge - about 2 years ago

iOS app with enabled FaceID/TouchID crashes on start - about 2 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook