Outage in Tedee

ISSUE WITH SIGN IN/UP TO APP/PORTAL

Resolved Major
May 05, 2024 - Started over 1 year ago
Official incident page

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Outage Details

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account. Workaround: If you are already logged in, please do not log out!
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/06/2024 01:53PM

The issue is now solved.

MONITORING over 1 year ago - at 05/06/2024 06:34AM

A fix has been implemented. The issue should now be solved and we are monitoring the situation.

INVESTIGATING over 1 year ago - at 05/05/2024 09:08PM

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account.

Workaround: If you are already logged in, please do not log out!

MONITORING over 1 year ago - at 05/05/2024 08:32PM

A fix has been implemented. The issue should now be solved and we are monitoring the situation.

IDENTIFIED over 1 year ago - at 05/05/2024 05:13PM

We are currently having issues with logging in to the app/portal, resetting passwords, and creating a new account.

Workaround: If you are already logged in, please do not log out!

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