Outage in Teem

O365 & Google Calendar Not Syncing

Resolved Minor

October 06, 2022 - Started over 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating this issue our next update will be 12:50pm MST.

Components affected

Teem Google Apps Calendar Teem Exchange Sync

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 10/06/2022 10:11PM

Our engineering team has identified and implemented a fix. We are currently monitoring the fix and will provide another update at 5:08pm MST.

For our customers using Microsoft Basic Authentication, please continue to make the much needed switch.
Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you.

https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login

MONITORING over 3 years ago - at 10/06/2022 09:10PM

Our engineering team has identified and implemented a fix. We are currently monitoring the fix and will provide another update at 4:08pm MST.

For our customers using Microsoft Basic Authentication, please continue to make the much needed switch.
Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you.

https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login

INVESTIGATING over 3 years ago - at 10/06/2022 08:32PM

Our engineering team continues investigating an issue with O365 & Google Calendar Not Syncing. Our Engineering team is currently investigating to determine the cause of the disruption. Our next update will be provided at 3:30pm MST.

For Microsoft Customers:
Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you.

https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login

INVESTIGATING over 3 years ago - at 10/06/2022 07:32PM

We are currently investigating an issue with O365 & Google Calendar Not Syncing. Our Engineering team is currently investigating to determine the cause of the disruption. Our next update will be provided at 2:28pm MST.

For Microsoft Customers:
Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you.

https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login

INVESTIGATING over 3 years ago - at 10/06/2022 06:29PM

We are currently investigating an issue with O365 Calendar Not Syncing. Our Engineering team is currently investigating to determine the cause of the disruption. Our next update will be provided at 1:28pm MST.

Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you.

https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login

INVESTIGATING over 3 years ago - at 10/06/2022 02:50PM

We are currently investigating this issue our next update will be 12:50pm MST.

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