Outage in Teem

S2 | O365 & Google Calendar - Latency in Events Syncing

Resolved Minor
October 17, 2022 - Started over 2 years ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investing an issue with Teem Calendars, where events are not syncing and will provide an update for you at 7:41pm.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/20/2022 12:00AM

Our team is continuing to monitor the issues at hand before we move into a resolved state. If you're still experiencing any issues please don't hesitate to reach out to our support team.

MONITORING over 2 years ago - at 10/19/2022 08:19PM

Since our team has implemented additional monitoring resources, we should start to see calendars beginning to sync and process normally. If you are still experiencing this issue please reach out to support (support@teem.com) and provide details around the room(s) that you are trying to book.

- Calendar name
- Is your calendar event syncing?
- If so, how long is it taking to sync?
- Are your rooms syncing for some or all?

Our monitoring continues and our next update will be provided 6:20pm MDT.

MONITORING over 2 years ago - at 10/19/2022 03:05PM

Our engineering team continues to monitor resources that have been put into place. Our next update will be provided at 1pm MDT.

MONITORING over 2 years ago - at 10/19/2022 10:45AM

Our engineering team has identified/implemented more resources such as logging, adding additional hardware and made some configuration updates. We continue to test and monitor the calendar queues through to resolution. We appreciate your continued patience as we work through this. Our next update will be posted at 8:30am MST.

INVESTIGATING over 2 years ago - at 10/19/2022 06:30AM

Our engineering team continues to monitor logs that have been implemented. We're also taking a look at current configurations to assist the latency in calendar events. We apologize for the inconvenience and appreciate your continued patience as we work through this. Our next update will be posted at 4:30am MST.

INVESTIGATING over 2 years ago - at 10/19/2022 02:37AM

Our engineering team continues to monitor logs that have been implemented. We're also taking a look at current configurations to assist the latency in calendar events. We apologize for the inconvenience and appreciate your continued patience as we work through this. Our next update will be posted at 12:30am MST.

INVESTIGATING over 2 years ago - at 10/18/2022 09:30PM

Our engineering team continues to investigate calendar queues and monitoring possible bottle necks that are causing this latency. We apologize for the inconvenience and appreciate your continued patience as we work through this. Our next update will be posted at 7:30pm MDT.

INVESTIGATING over 2 years ago - at 10/18/2022 05:08PM

Our team continues to monitor the latency in calendar events syncing. We appreciate your patience as we work through this. Our next update will be provided at 3:05pm MDT.

INVESTIGATING over 2 years ago - at 10/18/2022 01:16PM

Our team continues to monitor the latency in calendar events syncing. We appreciate your patience as we work through this. Our next update will be provided at 11:05am MDT.

INVESTIGATING over 2 years ago - at 10/18/2022 09:03AM

Our team continues to monitor the latency in calendar events syncing. We appreciate your patience as we work through this. Our next update will be provided at 7:05am MDT.

INVESTIGATING over 2 years ago - at 10/18/2022 05:15AM

Our engineering team continues to investigate and monitor event logs. Our next update will be provided at 3:05am MDT.

INVESTIGATING over 2 years ago - at 10/18/2022 01:05AM

Our engineering team continues to investigate this issue. We are adding logs to the system to help us better identify the issue. Our next update will be provided 11:05pm MDT.

INVESTIGATING over 2 years ago - at 10/17/2022 09:41PM

We are currently investing an issue with Teem Calendars, where events are not syncing and will provide an update for you at 7:41pm.

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