Outage in Teem

S2 - Calendar Errors & Sync Issues

Resolved Major

March 09, 2023 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

We continue an ongoing investigation from our Service Disruption yesterday, March 9, 2023. Users that are trying to sync their calendars are seeing the following error intermittently. "The request failed. The remote server returned an error: (401) Unauthorized."

Components affected

Teem Exchange Sync

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/10/2023 03:08AM

We apologize for the inconvenience, this is not an incident. If you're experiencing an issue with calendars, please reach out to our support team at support-teem@eptura.com. We appreciate your patience.

INVESTIGATING about 3 years ago - at 03/09/2023 10:29PM

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