Tekion ARC experienced a 38-minute outage affecting Portfolio/PEN F&I products, causing interruptions and degraded functionality for retail operations. The outage was caused by issues at Portfolio/PEN's end rather than Tekion's infrastructure. The issue was resolved and normal service was restored.
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The Portfolio/PEN outage has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.
Portfolio/PEN has informed us that they are currently experiencing an outage impacting their F&I products. You may experience interruptions or degraded functionality with Portfolio while the issue is being address. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.
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