Repair Order PDF Generation & Printing – Partial Service Disruption

The issue affecting PDF generation and printing in Repair Orders has been fully resolved, and system stability has been confirmed across all affected dealers. Repair Order PDFs can now be generated and printed as expected. We apologize for any inconvenience this may have caused and appreciate your patience throughout this incident.

The issue affecting PDF generation and printing in Repair Orders has been resolved, and the fix has been successfully deployed. Our Engineering team is actively monitoring system performance to ensure stability across all affected dealers.
We will provide a final update once system stability has been confirmed. If you continue to experience any issues generating or printing Repair Order PDFs, please contact Tekion Support for assistance.

We have identified the root cause and our Engineering team is actively working on a fix with the highest priority. This issue impacts only a specific set of dealers and is not a platform-wide outage.
If you are able to generate and print Repair Order PDFs successfully, no action is required.
We will provide another update as soon as more information is available.

We are continuing to work on a fix for this issue.

We have identified an issue with generating and printing PDFs in Repair Orders. Our Engineering team is actively working on a fix and the estimated resolution time is 90 minutes. Please note that this issue is impacting only a specific set of dealers and is not a platform-wide outage. We appreciate your patience and will provide an update once the issue is resolved. If you are currently able to generate and print Repair Order PDFs without issues, no action is needed on your end.