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Outage in Tekion

Slowness While Accessing Repair Orders (ROs) and Parts Screens

Resolved Major
July 22, 2026 - Started 2 days ago - Lasted 40 minutes
Official incident page

Incident Report

We are aware of the slowness being experienced while accessing the Repair Orders (ROs) and Parts screens. Our Engineering team is actively investigating the issue and working to implement a fix as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work toward resolution. We will continue to share updates as progress is made.
Components affected
Tekion Parts Tekion Service

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/22/2026 05:40PM

The slowness issue affecting the Repair Orders (ROs) and Parts screens has been resolved. Performance should now be back to normal, and the team will continue monitoring the situation closely.
Thank you for your patience.

MONITORING 2 days ago - at 07/22/2026 05:25PM

We would like to inform you that the slowness issue affecting access to the Repair Orders (ROs) and Parts screens has been resolved.
Our Engineering team has implemented the necessary fix, and performance should now be back to normal. The team will continue to monitor the situation closely to ensure system stability.
We appreciate your patience and understanding while we worked through this issue. If you continue to experience any problems, please reach out to Tekion support team.

INVESTIGATING 2 days ago - at 07/22/2026 05:01PM

We are aware of the slowness being experienced while accessing the Repair Orders (ROs) and Parts screens. Our Engineering team is actively investigating the issue and working to implement a fix as quickly as possible.
We understand the impact this may have on your operations and appreciate your patience while we work toward resolution. We will continue to share updates as progress is made.

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