Outage in Telavox
Incident affecting eSIM ordering for Mobile+ subscriptions
Resolved Major
April 08, 2026 - Started 11 days ago
- Lasted 9 minutes
Incident Report
Summary AI Generated
Telavox experienced an intermittent issue affecting the ordering and activation of new eSIMs for Mobile+ subscriptions in Sweden and Belgium. The incident impacted customers' ability to order and activate new eSIM services in these regions. The service disruption lasted 9 minutes with the team actively working to restore full functionality.
We are currently experiencing an intermittent issue affecting the ordering and activation of new eSIMs for Swedish Mobile+ and Belgian Mobile subscriptions.
Our team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates as soon as more information becomes available.
Our team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
11 days ago - at 04/08/2026 12:49PM
We are currently experiencing an intermittent issue affecting the ordering and activation of new eSIMs for Swedish Mobile+ and Belgian Mobile subscriptions.
Our team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates as soon as more information becomes available.
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